Terms & Conditions

1. Introduction

Welcome to Victor Scientific Co. E-Commerce.
By accessing or using our website, you agree to abide by the following Terms & Conditions.
If you do not agree, please stop using our website immediately.


2. Our Services

Victor Scientific Co. E-Commerce provides online sales of surgical and medical supplies.
Product prices, stock availability, and offers may change at any time without prior notice.


3. User Responsibilities

By using our website, you agree that:

  • All information you provide is accurate and truthful

  • You will not attempt to harm, hack, or disrupt the website

  • You will not use another customer’s information without permission

  • You will follow all applicable laws and regulations


4. Orders & Payment

  • Placing an order means you agree to pay the listed price

  • Orders are subject to availability and verification

  • Payments are handled through secure third-party payment gateways

  • We do not store your card or banking information on our servers


5. Delivery Policy

  • Delivery time depends on location and courier availability

  • Incorrect or incomplete addresses may cause delivery delays

  • Delivery charges may vary depending on order and location


6. Returns & Refunds

Returns and refunds are applicable as per our official Return Policy.
The product must be unused, unworn, unwashed, and without any flaws.
The product must include the original tags, user manual, warranty cards, freebies, and accessories
The product must be returned in the original and undamaged manufacturer packaging/box.


7. Liability Limitation

Victor Scientific Co. E-Commerce is not responsible for:

  • Incorrect use of medical/surgical products

  • Any direct, indirect, or accidental damages

  • Third-party service errors (courier, payment gateway, etc.)

Use of all products is at the customer’s own risk.


8. User Accounts

If you create an account:

  • You are responsible for safeguarding your login information

  • Any suspicious/fraudulent activity may result in account suspension


9. Intellectual Property Rights

All text, images, logos, data, and content on this website belong to Evercare Surgical E-Commerce.
Unauthorized copying or use is strictly prohibited.


10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the content, privacy, or security practices of those websites.


11. Legal Compliance

These Terms & Conditions are governed by the laws of Bangladesh.
Any disputes will be resolved under relevant Bangladeshi law.


12. Contact Information

For any questions or complaints, contact us:

📍 Address: 10 Hatkhola Road, Kader Tropical Heights, Dhaka-1203.
📞 Phone: 01811212974
📧 Email: victorscientificbd@gmail.com